Privacy Statement: Be at Home Adaptations

About us: Great Yarmouth Borough Council (the Council), Town Hall, Hall Plain Great Yarmouth, Norfolk, NR30 2QF, 01493 856100, is the data controller for the purposes of the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.

How we will use your data: We will use your personal information for the purposes of the provision of Be at Home Adaptations. The processing of your information by the Council is necessary as defined under Article 6(1)(e) of the UK GDPR i.e. performing of a public task and has a clear basis in law. The relevant legislation is the Housing Grants Construction and Regeneration Act 1996 and the Regulatory Reform (Housing Assistance) Order 2002.

Data Sharing: Your data will be used for this specific purpose although your details will be shared between Council departments and other agencies where there is lawful authority to do so. In addition, we will always use or share information for the prevention or detection of crime or the apprehension or prosecution of offenders.

Your information will be kept strictly confidential. It will be stored in a secure, password-protected database.

How long we hold your data: Your personal information is required to be kept for the current year plus 3 years following completion of works. We will only use your data within the terms of data protection laws. We will review dates for keeping personal data in the future and if necessary, update these privacy notices.

Your rights: You have a number or rights available to you, including the potential right to see copies of all the data held about you, to ask for it to be corrected or deleted, to request the Council to restrict what it does with your data in certain circumstances, to object to what the Council may do with your data, and to data portability.

Please note that these rights are not absolute and there are circumstances where they do not apply or the Council may override these rights, however, if this is the case you will be informed of this.

Further information: If you want more information you may contact the Council's Data Protection Officer at gdpr@great-yarmouth.gov.uk or telephone the Council on 01493 846325. If you are unhappy with the way your personal information is being handled, you can contact the independent Information Commissioner at: https://ico.org.uk/.