Housing repairs policy

We know that tenants naturally sometimes require a move to another property, and we will process any transfer application in accordance with our Housing Allocation Scheme.

However, it is the tenant's responsibility to ensure there are no rechargeable repairs left at the time they vacate their home.  Where a tenant has applied for a transfer, a maintenance inspector will visit the home to inspect the condition of the property.  Tenants will be notified of any rechargeable repairs they are required to rectify, as well as the timescale to do so.  Where a tenant has caused significant damage and/or disrepair by their actions or neglect, then this may lead to tenancy enforcement action being commenced and in accordance with the Housing Allocation Scheme, in some instances, an application for a move could be suspended, or disqualified.