Housing repairs policy

The purpose of this Policy is to outline our approach to the repair and maintenance of our housing stock, enabling us to deliver the highest possible standards of housing for our tenants, maximising tenant satisfaction and fulfilling our legal and regulatory obligations as a social landlord. Whilst the Council endeavours to pursue excellence in all its statutory functions the rights and obligations between landlord and tenant in relation to repairs remain as stated in sections 10 and 11 of the Landlord and Tenant Act 1985 and related legislation. All statements within this policy should be read accordingly.

Service vision

Our overall Housing Assets service vision is to deliver:

 Council housing that exceeds 'Decent Homes Standards' requirements, meets housing need, is attractive and in demand, is affordable and sustainable.