Policies and strategies

Sets out the Council's approach to the provision of aids and adaptations for Council tenants, who is eligible to receive them, and how they will be delivered.

The Annual Governance Statement shows the arrangements that are in place for ensuring good governance and the management of risk. This statement is for the financial year 2022 to 2023.

This policy has been formulated by the Council to protect itself against fraud, corruption and bribery, both within the Borough Council and from outside.

The purpose of this policy is to demonstrate that the Council embraces the underlying principles of money laundering legislation and is taking reasonable steps to minimise the likelihood of such activities occurring.

This policy document tells you what we mean by "anti-social behaviour" (ASB). It outlines what we want our services to achieve for people experiencing ASB and sets out the principles for the kind of service we aim to provide.

This strategy sets out the Council's priorities for preventing and tackling anti-social behaviour (ASB) for the next five years, with the aim of ensuring that residents throughout the borough of Great Yarmouth reside and feel safe in local communities.

Covers all processing carried out by the Council which is subject to GDPR Article 9 - processing of special categories of personal data and Article 10 - processing of personal data relating to criminal convictions and offences.

This report gives a high‐level overview of how capital expenditure, capital financing and treasury management activity contribute to the provision of local public services, along with an overview of how associated risk is managed, and the implications for future financial sustainability.

This policy sets out the Council's approach to using the Community Housing Fund monies to assist the establishment of Community Led Housing Organisations (CLHOs) and those CLHOs to bring forward sites to deliver affordable housing through the provision of grants and loans.

The primary aim of the strategy is to support the corporate priorities, achieve service requirements and comply with statutory duties by setting out the vision to improve the management and utilisation of our land and buildings. This strategy will provide the basis for developing a more robust and integrated approach to asset management across Great Yarmouth Borough Council.

This policy details Great Yarmouth Borough Council's approach to complaints, compliments and comments received from its customers. The policy will apply to all Council services and provide clear framework for customers and staff to use.

This policy sets out what businesses and individuals being regulated by the Council can expect from the Council's enforcement officers.

Great Yarmouth Borough Council has a duty to ensure that all revenue due to the council is collected efficiently and effectively for the benefit of all council taxpayers. This policy details the Revenues Section's approach to recovery. Best practice will be applied to all debt collection and recovery activities within appropriate legal powers.

Sets out how a complaint may be made about an elected or co-opted member of Great Yarmouth Borough Council or the parish councils within the borough.

By 2030, we want the borough to be a place where culture and creativity are valued, where it enables wellbeing and economic prosperity plus where visitors come all year-round to enjoy our natural and built environment and engage with our rich and diverse culture.

This policy forms part of the Council's data and information handling policies and should be read in conjunction with the Freedom of Information and Environmental Information Policies. This policy has been written to ensure that the council complies with its obligations and statutory requirements under the United Kingdom General Data Protection Regulation and the Data Protection Act 2018.

Sets out a standard set of conditions and a framework for complaint handling within the Council.

Sets out our digital vision to become a Smart Borough, where digital will be the first choice for our customers and no one will be left behind.

This policy sets out how Great Yarmouth Borough Council (The Council) will assist and support any person who approaches the organisation experiencing or threatened with domestic abuse from either within or outside of the borough.

Great Yarmouth Borough Council recognises that its employees will be amongst those affected by domestic abuse; for example, as a survivor of domestic abuse, an individual who is currently living with domestic abuse, someone who has been impacted upon by domestic abuse or as an individual who perpetrates domestic abuse.

Sets out how we will continue to work with partners to drive forward our exciting vision of a strong and growing economy.

Great Yarmouth Borough Council is committed to bringing empty homes back into use, in particular those properties which have been empty for long periods of time.

Outlines how Great Yarmouth Borough Council complies with its obligations and requirements under the Environmental Information Regulations.

Outlines the Council's four equality priorities with desired outcomes, timescales and current status.

Sets out what the Council will do to support Great Yarmouth be a place where people of different backgrounds can thrive.

Outlines the way in which the Council's charging structures are informed and implemented.

This policy has been written to ensure that the council complies with its obligations and requirements under the Freedom of Information act. This policy seeks to establish a standard set of conditions, and a framework for transparency of information within the Council. The Policy is designed to ensure that there are clear internal arrangements for the effective management of information transparency.

Outlines how we aim to stop gambling from causing crime or disorder.

Residents and employers are at the heart of the Council's ambitions to foster a vibrant and inclusive coastal economy where residents of all ages and backgrounds can flourish here and reach their full potential. The Great Yarmouth Skills and Employability Strategy sets out the challenges and opportunities and provides a collaborative blueprint for the Council, the Great Yarmouth Skills Taskforce, partners, educators, trainers, residents and employers to design projects and activities that achieve their aims.

This strategy's vision is to "prevent homelessness and where households become homeless, ensure that there are a range of suitable housing solutions".

Sets out how each application to join the housing register will be assessed on its individual merits, taking into account the needs of the applicant and any members of their household as a whole.

How we manage repairs and maintenance for council housing.

Sets out how the Council will work with organisations in the private and public sector.

Outlines our policy on charging for requests made under the FOI Act 2000 and will be used as the basis for any calculations for dealing with requests under the EIR 2004.

This investment strategy meets the requirements of statutory guidance issued by the government.

Outlines our principles and approach to managing the leasehold service.

Sets out the way the Council manages leaseholder debts in a firm but fair way to maximise its income, ensuring that a consistent approach is taken while taking into account individual circumstances.

Outlines how we consider applications for licenses.

Outlines the vision and objectives for how the Borough will develop and grow in the future.

Outlines the commitment to work on prevention and early help support to improve the lives of the people in our Borough.

Any trader who commences trading in the Market at Great Yarmouth with permission from the Borough Council agrees to abide by this Policy as part of and incorporated into all Licence agreements.

Sets out practical working practices to support our day-to-day corporate communications and publicity, including media relations.

This policy sets out Great Yarmouth Borough Council's approach to the management and use of mobility scooters by residents in all our properties, within communal areas and in the homes of tenants and leaseholders.

Policy to ensure the Council is compliant with obligations and statutory requirements under the National Data Opt-out Policy.

This statement outlines how we pay our staff.

The Enforcement Policy explains the planning enforcement function, it breaks down the various Breaches of Planning Control and Criminal Offences that Planning Enforcement is empowered to address.

The Council seeks to improve the health, wellbeing and safety of residents of the borough who live in private sector housing. We do this through the promotion and delivery of a range of assistance that supports residents to live independently and well.

This policy outlines the Council's policy in setting the level of a civil penalty in each case where it has been determined to issue a civil penalty as an alternative to prosecution proceedings.

This policy encompasses social housing, market sale housing, market rent housing, commercial properties and land.

To inform and advise members regarding the adoption of a Protocol for Members' Use of Local Authority Resources.

This scheme sets out how the Council makes information available to the public as part of its normal business activities.

This policy draws together various existing arrangements already identified in the Tenancy Agreement, Tenants Handbook and aspects of the Repairs Policy under which some recharges are made. It provides guidance on recharging the cost of repairs undertaken by Great Yarmouth Borough Council (through our repairs partner GYN).

This Records Management Policy sets out Great Yarmouth Borough Council's commitment to ensuring a systematic, lawful and authorised way of maintaining, storing, sharing, disposing and otherwise processing all its records.

This policy describes the steps that must be undertaken by officers if they require authorisation of a Regulation of Investigatory Powers Act request. It also includes the process necessary to complete the cycle once an authorisation has been granted.

Great Yarmouth Borough Council Community Housing recognises that an effective strategy for the management of its housing rental income is essential to the smooth operation of its housing management service. This policy reflects the organisations need for clear lines of accountability in the management of housing income.

Outlines how Great Yarmouth Borough Council delivers the Right to Buy scheme which enables the Council's secure tenants who are eligible for the scheme to purchase their homes at discounted rates.

Outlines how we identify, assess and manage the risks facing our organisation.

Safeguarding encompasses legal duties and responsibilities to protect people's health, wellbeing, and human rights, supporting them to prevent problems from escalating and enabling them to live free from harm, abuse, and neglect.

Outlines how we aim to provide clarity as well as a sensitive, fair and consistent framework for managing staff attendance.

Outlines how we seek to promote physical and mental well-being, and a huge range of activities (beyond sport) that can help in the pursuit of this goal.

Outlines approach to investigating fraud in social housing.

This policy covers the tenancies offered by Great Yarmouth Borough Council and sets out the Council's approach to the provision of tenancies and mutual exchanges within its own housing stock.

The Localism Act 2011 placed a duty on local authorities to produce, publish and review a Tenancy Strategy setting out the matters to which registered providers are to have regard when setting their own policies.

This procedure should be read in conjunction with the Council's RIPA Policy, as well as the statutory codes of practice issued by the Secretary of State and the Investigatory Powers Commissioner's Office (IPCO).

Treasury management is the management of the Council's cash flows, borrowing and investments, and the associated risks.

Outlines the Council's approach to managing void properties and the standard of works in social housing.

This document sets out the corporate policy with respect to the use of markers on service user's records and the corporate warning marker system.

Great Yarmouth Borough Council is classed as the Waste Collection Authority, and as such, under section 45 of the Environmental Protection Act 1990, have a statutory duty to collect household waste from all domestic properties within the Borough.

This policy is designed to ensure that people know how to raise a genuine concern (such as injustice, malpractice or serious wrongdoing within the Council) and can do so in the knowledge that they will not face reprisal for their action.