Anti-social behaviour toolkit

Examples of noise nuisance:

• loud parties
• shouting
• loud music
• dog barking
• door slamming

It is considered ASB if the noise is persistent, meaning if the disturbance lasts for continuous periods of over 30 minutes a day for at least five days within one week. It is not usually considered ASB if it is not persistent.

We would not consider sounds relating to general living as ASB. This can include noise such as:

• vacuuming
• walking around
• doors opening and closing
• general conversations
• children playing

What to do?

Firstly, we would suggest you have a friendly word with your neighbour, as they may not be aware they are disturbing you.

If you still feel you are being disturbed, please contact the Tenancy team. The team may suggest you download The Noise App (opens new window) to log noise disturbance directly. This will allow the officer to understand if the noise is a breach of tenancy. An officer will discuss this with you and provide you with access. You can download the free app to your iPhone or Android device. The Noise App helps you record and report noise nuisance directly to us. 

You will be required to register your details following installation and select Great Yarmouth Borough Council as your service provider.

If the disturbance is neighbours arguing and shouting, this is not usually considered ASB unless it is persistent. However, if you have a concern for an adult or child in one of our homes, you can report this direct to:

• Norfolk County Council
  Adult Social Services
  t: 0344 800 8020