Safety in your home

As a landlord, the Council has a legal duty and responsibility to make sure gas heating systems and pipework provided in our properties and buildings are maintained so that they are safe for use. To this end, we:

• make sure that a gas safety check is carried out on all gas boilers at least every 12 months; this includes those boilers providing communal district heating
• turn the gas off in all properties that become vacant and is tested before being turned back on
• have legal powers to gain access to homes to carry out a gas safety check to ensure neighbouring properties and residents are not put at risk
• use appropriately qualified gas engineers for safety checks and repairs to gas heating systems
• do not give permission to residents to fit their own gas fire or use propane or Calor Gas within their home
• hold electronic copies of gas safety certificates as evidence

We provide a 24/7 repairs service to ensure that any urgent gas repairs or safety issues can be addressed quickly.

Annual gas safety check

If you have gas appliances in your home, then at least once every 12 months we require access to your property to carry out a gas safety check. This is for the safety of you and your household. The safety check will identify faults which if left could lead to a gas escape, fire or carbon monoxide poisoning.

If you suspect a gas leak

If you have concerns that you can smell gas or that you may be suffering from the effect of carbon monoxide poisoning:

• turn off any gas appliances and if you are able to do so turn the gas off at the meter
• open windows and doors
• do not smoke
• do not turn on any electrical switches (eg light switches, plug sockets)
• leave the building if possible
• call the Cadent emergency line on 0800 111 999