Resident engagement

Getting involved is a great way to express your views and work with us to improve our services to you. There are different ways you can do this to fit in with your lifestyle. You can learn new skills and be part of your community or take part from home and online.

There are different ways you can make a difference:

• Your Area: being involved locally - influence what we do by becoming an Area Voice, take part in estate monitoring or attend one-off local discussion groups
• Your Voice: complete surveys, share ideas and suggestions and be involved in reviewing and improving our communications
• Your Services: face-to-face (borough-wide) - be part of our decision making through Task and Finish groups (work with us to take an in-depth look at a specific area and make recommendations for improvement), specialist interest groups (sign up to be involved in one-off meetings or projects addressing the things that matter most to you), and performance challenge (hold us accountable for how we are delivering services)

The Council also engages with tenants and leaseholders through Area Forums and Tenant Engagement Panel. These activities support tenants to influence what we do and hold us to account. 

To register your interest in being involved, please either:

• complete our online Resident Engagement Volunteering form indicating that you would like to join other tenants in making a difference
• register interest in being involved by email to residentengagement@great-yarmouth.gov.uk

We will then get in touch with you.

Four Million Homes

A new programme has been set up with funding from the Department for Levelling Up, Housing and Communities to provide free information, guidance, and training on residents' rights and will run until March 2025. 

It helps tenants with understanding their rights and working with landlords to ensure that homes and neighbourhoods are kept well-maintained, clean, and safe.

Please visit the Four Million Homes website to:

• get advice and guidance on different issues
• book onto a free training event or topic-based webinar. All training sessions are accredited by the Chartered Institute of Housing
• watch past webinars
• sign up to their newsletter to receive updates of all upcoming activities