Housing benefit overpayments

Will you expect me to pay the money back?

Yes, if it was your fault that we overpaid you, for example you did not tell us about an increase in your income
Yes, if it was not our fault. For example, you got a backdated pay rise and you could not have told us about it any earlier or perhaps you got a pay rise in June that was backdated to April. We would work out your benefit again from April using the higher wage which could create an overpayment 2 of 3
Yes, even if it was our fault, if you could have realised we were overpaying you. For example, if you get a pay rise you should expect your benefit to go down. If your benefit hasn't changed you should realise that something is wrong and let us know
No, if it's not our fault and you could not have realised you were getting too much benefit

Last modified on 31 October 2023