Content that isn't within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (opens new window) if they're not essential to providing our services.

As of 31 March 2025, our automated scanning tools have identified that there are 158 PDF documents which were published prior to the 23 September 2018, many of which do not meet current accessibility requirements. These documents have not since been modified and have been considered to be out of scope of the accessibility regulations.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations (opens new window).

Where videos have been uploaded to YouTube, it is possible to enable closed captions. These captions are auto-generated by YouTube and may not be completely accurate. Great Yarmouth Borough Council cannot be held responsible for the content or accuracy of these captions.

Maps and mapping services

Maps and mapping services are not entirely accessible and where possible, key information has been provided in an accessible format.

We do not plan to create accessible maps and mapping services because maps are exempt from meeting the accessibility regulations (opens new window).

External links

Our websites include links to third-party, external websites and other services that may not be fully accessible.