Rubbish and recycling
Can I receive assistance with my bin collections?
The Council offers an assisted collection service to residents with a disability or mobility problem. This is available to residents where:
- there is nobody else at the residents property who could put the containers out for collection, for example they live alone
- the person can provide evidence, where requested, of the need for assistance, such as receipt of Personal Independence Payment, receipt of Disability Living Allowance, or a letter from the GP
For those receiving an assisted collection the crews will collect the containers from an agreed collection point, empty the containers and in the case of wheeled bins return them back to the agreed collection point.
If you wish to request an assisted collection you can fill out our application form.
Where other persons capable of putting the containers out live at the property, the application will be declined. Other than disability or mobility reasons applications will also be declined where a person has other reasons for not being able to place a bin out for collection, for example they are on holiday or at work.