Waste collection policy

Large households, children In nappies and additional hygiene waste

Residents who use the standard service are able to apply for additional capacity if they meet one of more or the following criteria:

• there are 6 or more permanent residents in the household
• there are 5 or more permanent residents including a child in nappies in the household
• a large amount of offensive/hygiene waste is being produced at property  

All households who request additional residual waste capacity will be required to complete an application form as to how they meet the criteria and this will include a declaration of residents residing at the property. Checks may be made on an application and may include:

• a waste audit to ensure the household is utilising the recycling bin(s) as much as possible
• a check on the names listed permanently residing at the property
• site visits to ensure the information is still relevant
• supporting evidence from a doctor or medical practitioner

In the case of additional capacity being requested for large households, then the household would eligible for an additional set of bins. For hygiene waste /children in nappies living in a household then the household will be entitled to an additional 240l residual bin. Provision of all additional bins will be chargeable at the standard price.  

Where a resident is not recycling properly the Council reserves the right to remove any additional capacity. Where there are a larger number of persons reside at a property the same formula will be used to calculate bin entitlement e.g 12 persons would be entitled to 2 additional sets of bins (at charge).

Checks on eligibility of the service will be carried out every two years and residents will be asked to reapply for the service  .If a  reapplication is not made, then waste capacity will revert back to the standard number of waste containers. Should there be any change of circumstances at a household which may affect additional bin entitlement e.g children coming out of nappies or persons leaving the property, the residents must inform the Council of these changes and where no longer eligible bins will be removed. If the Council becomes aware that a property has unapproved additional bins, that the situation at a property has changed, that inaccurate or false information has been provided in an application and a household is no longer eligible for additional capacity then the Council reserves the right to remove the additional bins.

Additional recycling bins

Residents who generate a lot of recycling and routinely have additional recycling sidewaste are able to have an additional recycling bin. This will be chargeable at the standard price. However,  should the Council find that the recycling bin is not being used properly and is either contaminated or used for general residual waste then it reserves the right to remove the bin. The resident will be warned of this misuse prior to any removal.