Housing repairs policy

The Council will normally carry out a responsive repair by fixing the existing component and only replace components as part of its planned programme. However, it may sometimes replace rather than repair a component outside of a planned contract, where it has failed and is beyond economical repair. Our decision-making in these circumstances will take into account:

• the cost of repairing the component
• how long that repair is expected to last
• the cost of replacing the component
• the timescale for replacement of the component under the planned programme

If a component is replaced, whilst we will try to meet a similar specification to the one being replaced, where we cannot, it will be a council approved component.