Our values and behaviours

Our Staff Engagement Group, in conjunction with a wider staff consultation developed the framework which describes our commitment to positive behaviours demonstrated in our day-to-day work with colleagues, our partners and the people living and working in the Borough.

Having a clear, widely communicated commitment to the way in which we will all work and treat one another is really important. It is the backbone of what is expected of us all.

The six core behaviours:

• Effective and open communication
• Work together
• Taking personal responsibility
• Putting Great Yarmouth first
• Respecting others
• Embracing change

Our Agreed Behaviours are at the core of everything we do, considered during recruitment and throughout employment with the Council. 

The way we do things is important. Our strategic priorities are underpinned by our values:

• Positivity: we seek to identify positive solutions, act with energy and work at pace. We look to make a positive impact on the borough and on the lives of its residents.
• Honesty: making decisions in a transparent way and being clear on what we can do, and sometimes what we cannot do, is important to the local people we serve. We will look to be clear with service users and act with integrity at all time.
• Team work: we seek to work together to help each other and by working together we aim to provide better solutions for the people that use our services.
• People focused: our people are our greatest asset. As well as looking after our staff we aim to have a strong focus on meeting the needs of each individual person that uses our services and treating them as we would like to be treated ourselves.
• Professional: we seek to take pride in providing services and advice which are competent, reliable and respectful.

Our Cornerstones of Management and Leadership outline our commitment to how we will manage, develop and support our colleagues.

• Trust and Respect
• Communicate and Connect
• Lead and Inspire
• Ownership and Accountability

Our successful future is centred around maintaining the environment where colleagues can innovate, develop and flourish.

While at work, employees will maintain conduct of the highest standard such that public confidence in their integrity, and that of the Council, is sustained. Employees must also abide by the Code of Conduct detailed in Article 45 of the Constitution.