Council Homes Director: Person Specification

Specific Knowledge and Experience

1. Substantial experience in both strategic and operational management within the function including managing a portfolio of social/council-owned housing. 
2. Knowledge and understanding of the challenges facing the social housing sector and the wider local government.  
3. A track record of leading and delivering change and service improvement at a senior level in a large, complex organisation, that leads to the improvement of outcomes. 
4. Experience of establishing and maintaining a strong and effective performance culture that is responsive and customer focused. 
5. Experience of working in a political environment and managing political challenges to the direction of the function. 
6. Effectively handling challenging and complex situations which have wide ranging impact and reputational risk for the Council. 
7. Leadership of high-profile innovative projects which have wide ranging impact and reputational risk for the Council. 
8. Demonstrable experience of driving cultural change in a complex organisation.
9. Experience of ensuring effective financial management of a large organisation.
10. An excellent track record of building internal and external relationships which deliver and work across organisational boundaries. 

Qualifications and Skills

1. Relevant Degree.
2. Level 5 Housing Management Qualification or equivalent (or be working towards) in compliance with the forthcoming Competence and Conduct Standard.  
3. Chartered Institute of Housing (CIH) Membership.
4. Evidence of continued professional development.
5. Extensive experience of social housing management in a local authority or housing association settng leading to comprehensive understanding of sector practice current issues and the regulatory framework.  
6. Experience of oversight of substantial contract management and delivery of substantial works programmes.  
7. Experience of financial business planning.
8. Experience in delivering effective and meaningful tenant engagement activities.
9. Ability to work across organisational boundaries.
10. A commercial approach, ability to identify commercial opportunities.
11. Strong communication and an ability to influence outcomes with reasoning, persuasion and tact.
12. An ability to operate sensitively in a political environment to develop relationships with all elected members that commands trust and confidence. 
13. Strong financial awareness, with excellent analytical skills. 
14. An ability to manage a diverse workload and heavy demands whilst adhering to tight timescales.
15. An ability to translate strategy into operational delivery to improve outcomes. 
16. Excellent leadership skills that encourage commitment from others and promote a positive, motivated organisational culture. 
17. Ability to "model" positive behaviours that encourage a culture of accountability, high standards and 'can do' attitude across the joint venture. 

Personal Qualities and Attributes

1. Self-awareness.
2. Openness and honesty.
3. Personal resilience.
4. Ability to work under pressure.
5. Probity and integrity.
6. Fairness and consistency.
7. Highly developed political acumen and astuteness.
8. Ability to challenge self and colleagues constructively and sensitively.

Agreed Behaviours Framework

1. Putting Great Yarmouth first
2. Effective and open communication
3. Respecting others
4. Working together
5. Embracing change
6. Taking personal responsibility

Our Cornerstones of Management and Leadership

1. Trust and Respect
2. Communicate and Connect
3. Lead and Inspire
4. Ownership and Accountability

Additional Requirements

1. Some evening and weekend working will be required. 
2. Requirement to be part of the Council's Management Team on-call rota. 
3. Ability to drive in order to undertake site/home visits to customers and attend regional meetings as the council's representative. 

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