Ways to have your say

There is a clear and simple structure to support and encourage residents to be involved in a way that suits them. All residents will have an opportunity to have their say across a variety of different activities dependent upon their level and choice of involvement.

Demonstrating that we listen and deliver

The Council will clearly show the difference involvement and engagement makes, how it leads to value for money and better services. The Council will evidence the positive change and communicate this to everyone through our News and Views magazine, on our website and social media channels.

Making it easy to have your say

The Council will support anyone who wants to be involved through covering reasonable out of pocket expenses and support you with training and attending events. The Council will make sure residents have access to the right information and support from the right staff members to make the most of every resident engagement opportunity.

Different Ways

The Council's Resident Engagement supports residents to be engaged in the way they want across one or more of the following work streams:

Your Area

• Area Voices - work with us where you live to help improve your neighbourhood and services you receive
• Local Let's Talk - get together with others to talk about the service you receive
• Estate Monitors - help us to maintain spaces you are proud of through independently assessing against the Council's standards

Your Voice

• Online Survey Panel - an online panel to share your views and support consultations
• Share ideas and suggestions to improve the services you receive
• Reviewing and supporting us to communicate better

Your Services

• Specialist interest groups and projects - sign up to be involved in one off panels, meetings or projects addressing the things that matter most to you
• Task and Finish - take an in-depth look at a specific area and make recommendations for improvement
• Performance Review Group - hold the Council to account on performance