Tenancy support

How we can help

We can provide advice and guidance to help you sustain your tenancy and support wellbeing. We also deliver enhanced support for sheltered housing tenants and other residents as required.

We will contact you in the early stages of your tenancy to resolve any issues that may occur and support you living in your new home and neighbourhood.

Subsequently, we will visit you at least every five years, delivering a tenancy and wellbeing health check. We can make these visits more frequent to provide additional support as agreed with you.

We can help you access support and opportunities so you can make the most of your home and neighbourhood by offering advice on:

• money and finance
• benefits
• getting online
• health and wellbeing
• employment, support and training

To contact the Tenancy Support team:

• telephone: South Yarmouth Office on 01493 846825
• email: tenancysupportreferrals@great-yarmouth.gov.uk