Homelessness

If you are homeless or think you are at risk of being made homeless, you can get advice and assistance from your Local Authority. The Council has a dedicated Housing Options Service that can support you through this difficult time.

To make an application you need to complete a short triage form (opens new window). Once completed an advisor will then contact you to gather further information and make an appointment if necessary. Not all appointments will be held face to face, the Council is moving to online meetings and phone appointments.

If you are homeless now and have nowhere safe to stay, please complete the triage form and an officer will be in touch with you by 5pm. If this occurs outside of office hours, please call our out of hours service on 01323 690805 and an officer will give you advice and assistance, please be aware this may not result in you being accommodated.

Any applications made outside of working hours and weekends will be assessed the following working day.

How do I know if I am threatened with homelessness?

• If you have been asked to leave your accommodation you would have been served a legal notice to leave/quit, it will specify a date they have asked you to leave. When you make an application, the advisor will be able to give you advice and check it has been served legally. For more information you can visit the Shelter website  https://england.shelter.org.uk/housing_advice/private_renting

To progress an application for homelessness you will be asked to provide a copy of the notice at your appointment or email this to housingoptions@great-yarmouth.gov.uk  

If you wish to be considered for social housing please complete the housing register application here https://www.great-yarmouth.gov.uk/article/2274/How-do-I-make-a-housing-application .

The Council provides advice and assistance in line with the Homeless Reduction Act 2018, not all applications result in accommodation being given.