Third-party applications

When implementing new online systems, we are requiring these to be WCAG AA compliant.

Some online services we offer use systems and software that are provided by third-party suppliers. These systems are either partially or wholly out of our control and may not conform to the same levels of accessibility compliance as the websites under this statement:

• card payment systems
• Committee Management Information System (CMIS) for councillor information, meeting agendas and minutes
• planning application portal
• housing services portal
• recruitment
• OPENPortal for billing and benefits
• electoral registration
• event application portal

We are currently working with our third-party suppliers to ensure their systems and services are updated to ensure they are compliant with accessibility guidelines.